Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has appointed Mandy Macqueen to the newly created role of Chief Digital Transformation Officer. She joins with immediate effect and is based at LSM’s London Office.

Mandy is responsible for implementing the delivery of LSM’s change agenda and aligning the structure of the Project Delivery, Change and Technology teams. She reports to LSM Chief Operating Officer, Kirk Maddern and Global Risk Solutions Chief Information Officer John Heveran. 

“We welcome Mandy to Liberty and are excited about her new role,” said Maddern. “The role was created to support LSM’s objective to bring technology and the business closer together as a single force delivering value and capabilities to the company.”

Mandy has many years’ experience in major IT and change roles, both in-house and as a consultant. These include managing large IT departments in Financial Services, including Legal and Compliance and Retail and Corporate Banking; personally managing a large number of successful global business and IT change programmes and working closely with regulators and bank boards on operational resilience reviews.