The outbreak of COVID-19 has created a new urgency to address issues affecting working people worldwide, including the digitalisation of the economy, the need for continuous education, and the fragility of many national social protection systems.

A new report by Zurich Insurance Group (Zurich) and the Smith School of Enterprise and the Environment at the University of Oxford – based on two global surveys and interviews with business leaders – argues that no single stakeholder can shoulder the impact of these changes alone. The long-term health of societies depends on the sharing of responsibility among individuals, employers, benefit providers and governments.

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