Fidelis Partnership and Howden launch automated broker submission process

The Fidelis Partnership (TFP) has partnered with Howden to launch an automated broker submission capability aimed at improving underwriting workflows for complex risks.

The new capability, called Broker Connect, will be integrated into TFP’s underwriting platform and is designed to streamline pre-bind submission processes through structured data and digital workflows.

The company said the platform is intended to reduce manual processing, eliminate rekeying and improve data accuracy between brokers and underwriters.

Howden becomes the first broker to go live on Broker Connect through ACORD ADEPT, which will be used to exchange information between the two firms.

The Fidelis Partnership said the integration would enable a greater volume of business to be transacted through AI-driven efficiencies.

The platform also includes AI-assisted search capabilities, allowing underwriting, operations and claims teams to search historic submission data more quickly.

TFP said future phases of Broker Connect would extend into pricing and actuarial functions, using AI to convert unstructured data into formats suitable for modelling and pricing systems.

John-Paul O’Hare, group director of underwriting, The Fidelis Partnership, said: “For TFP, leadership is about empowering our underwriters to focus on where we add the most value – working directly with brokers and the market to find solutions to complex risks.

“We are excited to be using AI to increase the scale and speed at which we do business with Howden, one of our key partners, with Broker Connect giving our teams greater precision and removing manual processes.

“It also reflects our broader commitment to leveraging AI across the business to help us make expert decisions on complex risks, quickly, efficiently and at scale.

“We are delighted to be launching this in partnership with Howden.”

The Broker Connect platform will initially cover The Fidelis Partnership and Pine Walk, the company’s MGA platform, creating what the firm described as a single governed store for broker messages and documents across both businesses.

Sarah Walton, group head of business services at Howden, said: “This partnership is a mutual ambition to make the placement process work better for clients.

“In today’s environment, the ability to move quickly and accurately on complex risks is what clients need from their brokers and underwriters.

“This integration will help address one of the most persistent friction points in the market and we are excited to be piloting this with TFP,” she added.